These are actual customer comments, but I’m not comfortable giving identifying information online. I did accumulate hundreds of reviews on Service Magic and had the highest rating in three categories, but they changed the way they do business such that it became a losing proposition for me. The practice of getting three references is a request I haven’t gotten in forever, but is still a possibility.
Need quick response?
Vickie A. in Waukesha, a flight attendant and real estate agent and client for 12 years says – “Ray is always on time. Calls back quickly. Gets my carpet to look like new again. Gets out stains, carpet stays clean for a long time.”
Jennifer M, a Pewaukee housewife, says – “he can come on short notice and cleans several rooms in a short amount of time – with no pressure to add cost to my bill … cleaned my son’s mattress, Great quality with good prices.
Is dependability important to you?
Jody W, a salesperson from Oconomowoc says – “does a great job cleaning carpets & very careful with furniture … overall is very reliable … at a reasonable price.”
Joyce S., an office manager from Mukwonago says “would never have believed my sofa and loveseat would look as good as new again. We have cheap carpet and Ray has helped us keep it in very decent shape for 15 years … Extended life of cheap carpet … does my carpet at my schedule … Always courteous, trustworthy.”
How about quality?
Fallen G-A., a Brookfield lawyer and teacher says “I am well-pleased with the professional expert service and courtesy exemplified by the company’s owner … very happy that the areas of carpet that were very dirty and worn ended up looking like the rest of the carpet … (which) has maintained a better appearance in between cleanings.”
Pet Stains?
Dennis M., a Big Bend schoolteacher, has this to say … “Always on time. Ray takes his time to do a very good job. Each and every time Ray is always on time … able to get the animal stains out of the carpet every time.”
Becki M., a Hartland housewife, says “I have a dog that would sneak upstairs … Ray diid a very good job on the stain and odor … I’ve had my carpets cleaned by Stanley and Chem-Dry before, they charged me twice as much & did no better job. Ray is polite – hard working and cleans up after himself.”
Linda C, a Wales housewife writes “my master bath was very stained and dirty, made it look like new again. Wow! Ray provided me with detailed techniques on stain removal … helpful to have if you have a sick animal in the house.”
Patti M., a Delafield accountant commented that she had “dog vomit & urine stain on carpet, hd been there almost a year. Got this out. Made it look as good as the day it was laid.”
Mrs. S., a Nashotah retiree, says “took your time and did not rush the job. I have used many carpet cleaning services while living in this home, (over 20 years) your service was the best.”